Refund and Cancellation policy

Refund Policy:

1. Eligibility: Refunds are usually offered for products that are defective or not as described. Some stores may have a restocking fee or only allow returns within a specific timeframe (e.g., 30 days from purchase).
2. Condition: Items often need to be in their original condition and packaging to be eligible for a refund.
3. Proof of Purchase: A receipt or proof of purchase is generally required.
4. Method: Refunds might be issued to the original payment method or as store credit.

Cancellation Policy:

1. Order Status: If the order hasn’t been processed or shipped yet, cancellations might be more straightforward.
2. Timing: There may be a window of time within which you can cancel an order without incurring additional fees.
3. Fees: Some stores charge a cancellation fee or deduct shipping costs if the order has already been prepared or shipped.
4. Procedure: Usually, you need to contact customer service to initiate a cancellation.

For the most accurate information, it’s best to check SJ Hardwares’ official website or contact their customer service directly. They can provide the exact details relevant to their policies.